Women’s World Banking Online Gender Assessment Methodology

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General Info

This assessment is designed to provide you with actionable insights on the state of your company’s internal gender diversity and outreach to the women’s market.

Companies that complete the assessment in its entirety will receive a summary report that includes an overall gender diversity result and recommendations based on your responses.

Survey Process

The survey has a total of 43 questions that address internal gender diversity, workplace policies and market-facing strategy. You can save your answers to come back to the survey at a later time. Survey responses will remain anonymous and confidential. The database is secure and all data transmission is encrypted.

You can use the page navigation to preview the different sections of the form to help you in preparing the information you will need to complete the online gender assessment. Please enter data for the last fiscal year.

After completing the survey, you will receive a high-level score and recommendations for investing further in gender diversity and engagement with the women’s market.

Who Should Complete the Survey

Any representative of a company may take the assessment. Information from departments such as HR, sales, product, marketing, and communications are crucial to complete it accurately.

For more information, email gam@womensworldbanking.org.

Contact Information






Recommendations

Company Information





Check all that apply

check all that apply

Check all that apply

Indicate Beginning Date of Last Fiscal Year  Indicate End Date of Last Fiscal Year 

Please indicate NA if not applicable. For negative revenue, add a "–" (minus sign) before the number

Please indicate NA if not applicable. For negative revenue, add a "–" (minus sign) before the number

Enter only numerical characters, e.g. no comma or period, etc.

End-users are those directly served by your products and services. Answer "yes" if you operate a business-to-consumer (B2C) company. Answer “no” if you operate a business-to-business (B2B) company.

Please indicate 0 if you do not directly serve the end user/consumer. Enter only numerical characters, e.g. no comma or period, etc.

Governance, Workforce Demographics and Talent Management


Include only board members who have authority to vote as a member of the governing body.


Auto-calculated




Enter only numerical characters, e.g. no comma or period, etc.

Enter only numerical characters, e.g. no comma or period, etc. Please make sure the numbered entered is less than or equal to the total number of employees entered on the previous page.




Executive leaders are defined as reporting directly to the CEO or Central Bank Governor





Senior leaders are defined as 2 reports below the CEO or Central Bank Governor





Examples: customer service, loan officers, branch staff, retail staff, etc.





Profit and loss lines of business are responsible for generating financial results and earnings. Examples: Head of Sales, Head of Distribution, etc.


Examples: customer service, loan officers, branch staff, retail staff, etc.

Examples: customer service, loan officers, branch staff, retail staff, etc.

Examples: customer service, loan officers, branch staff, retail staff, etc.













This means that both men and women from the applicant pool are interviewed for the position.












Trainings can include internal trainings or external development opportunities that the organization pays for or sponsors.




Workplace









Examples of flexible work arrangements: work from home, flexible start/end time of work day, or telecommuting.

Indicates there is no discrimination in employment decisions based on gender



Other mechanisms can include ombudsmen, employee relations office, etc.



Other gender training can include unconscious bias training, diversity and inclusion training or other training with a gender focus

Company sponsorship can include the provision of funding, time during the workday for group or network activities, or resources for the organization of groups or networks.




Marketplace


You are able to distinguish the gender of clients in your dataset (for example, through gender data collected directly or by the last integer of the client/customer's national ID)

Gender is included in any of your daily, weekly, monthly reports where you track company performance (i.e, # of total clients, # of women clients)








A clear women's market strategy includes objectives, work plan, and discreet tasks to reach women.


Partnerships may include organizations that target women such as Women's World Banking, government programs that target women, employers that mainly employ women, etc.



Includes concrete targets for reaching a specified number of women clients over a predetermined period of time.

This includes conducting research, surveys, focus groups, interiews, etc. when developing new offerings.


Example: Net Promoter Score


For example, promotions that you send only to women or that you send to all customers with the goal of reaching women.

This includes ads (video, print, etc.) with female characters/images.

Community


Supplier diversity is a business strategy that ensures a diverse supplier base or supply chain in the procurement of goods and services for the organization.




This includes customer education or outreach in community centers, sponsoring events that are predominantly for women, or offering any non -financial products to women other than your clients.

Additional Information


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